You will need Access Point Name (APN) to connect to the internet using a 3G or 4G LTE network once you have your Virgin Mobile SIM card on your phone. These Access Point Names are unique to broadband service providers. APNs connect you to the service provider’s gateway which then connects users to the public internet enabling users to browse the web.
To proceed with setting it up, please ensure that you are within network coverage and an active data plan. Once you are done setting it up, restart your device so as the settings can take effect. You do not need this in some circumstances.
Virgin Mobile Internet Settings for Android
When on an Android device, smartphones and tablets, go to Settings > Connections > Mobile Networks > Access Point Names add new Access Point Name then add the settings listed below. If you can find this, search for Access Point Name under Wireless and Internet or under Mobile Networks.
- Name: Virgin Mobile
- APN: general.t-mobile.uk
- Username: user
- Password: pass
- Proxy: (leave it blank – not set )
- Port: (Leave it blank – not set)
- Server: (leave it blank )
- MMSC: http://mmsc.t-mobile.co.uk:8002
- MMS Proxy: 149.254.201.135
- MMS Port: 8080
- MCC:
- MNC:
- Authentication type: (none)
- APN type: (default,supl)
- APN protocol: IPv4/IPv4
- Bearer: (Unspecified)
- Mobile virtual network operator: (none )
Save these settings then select Virgin Mobile as your active Access Point Name. You may need to restart your device.
Virgin Mobile Internet Settings for iPhone
For any iOS device with SIM capability on Virgin Mobile, go to Settings > Mobile Data > Mobile Data Network then add the settings below:
- APN: general.t-mobile.uk
- Username: user
- Password: pass
Click back to save your new settings then restart your device.
